Christmas Closure

We are open again on Monday 9 January 2012

May your holiday season decorated with love and happiness.

From Annette and Winnie

Our Christmas Decoration's Up. How about you?

Christmas light will be on next week onwards.

K9 visitor today , Benson waited patiently for owner selecting her sunglasses.

Buy genuine, buy quality

With Adidas offering a 2 year guarantee on its children's frames, I thought I should mention again that quality never goes out of style, that value lasts and that the bitterness of poor quality lasts long after the sweetness of the cheap price is forgotten.

Some bargains are great - I'm a big fan of buying shoes in the sales - but you need to realise that "bargain" isn't always the same as "cheap". Ends of line are of good quality, stock clearance is a valid reason to special off goods, manufactures or distributors trying to clear stock, all can give you great quality at great prices. But these will all be covered by NZ law (especially the CGA) and you will be made aware at the time of purchase if parts are unlikely to be available. Then buy at your own risk, but be aware that most business will still want you as an on-going customer and will try to help out if something happens.

Parallel imports and buying on-line (from overseas or from a private individual) are not covered in the same way.

We know that patients have told us that they can get this brand on-line at such and such a price. Great - but is it a colour still available in NZ? Is it a discontinued model? Is it genuine? (We know about the re-branded contact lenses or the actual fakes available on line with "slightly odd" packaging.....)

You might pay more for genuine products, but you have a relationship with the trader who will do her best to solve any problems that arise. Some good brands do have the odd "Monday morning" frame - and these become obvious quickly and will be replaced with no dramas. But some product is of such poor quality that it is just no point putting good lenses in it, trying to adjust it, trying to repair it if it breaks....caveat emptor.